Refund and Returns Policy

At Lavender Lux, we offer a 30-day money-back guarantee—no questions asked. If for any reason you are not satisfied with your purchase, you can return the product within 30 days of receiving it.

Return Guidelines:

• The product must be unused and returned in its original packaging or another suitable package.
• The customer is responsible for covering the cost of return shipping.
• Please ship the item back to the address provided on the original package.

Once we receive your return, we will process your refund within 2 weeks to the original payment method.

Important Notes:

• We currently do not offer international shipping, so returns are only accepted for domestic orders.
• All products are eligible for return; there are no exemptions.

If you have any questions, please contact us at info@lavenderlux.co.uk.